Good 111 Privacy Policy —
Your data is completely safe with us

1 Introduction

Welcome to Good 111. As one of Bangladesh's most trusted online betting and gaming platforms, we are fully committed to protecting your privacy. This privacy policy applies to the Good 111 website, mobile app, and all related services.

By using Good 111, you confirm that you fully accept this privacy policy. We believe in transparency — this policy clearly sets out what data we collect, why we collect it, and what we do with it.

Good 111 follows international data protection standards. Our platform uses SSL 256-bit encryption, and every transaction is completed with full security. Your trust is our greatest asset.

2 What Information Is Collected

Good 111 only collects data that is strictly necessary to provide our services. We never collect excessive or unnecessary information. Full details are provided below:

3 Purpose of Data Use

Good 111 uses your data only for specific, legitimate purposes — never for anything beyond that.

• Account management: To create and manage your account and ensure its security.
• Identity Verification (KYC): To verify your identity in compliance with international law and to protect your account from fraud.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To help our support team resolve any issues you encounter.
• Personalized Experience: To suggest games and offers tailored to your preferences.
• Security Monitoring: To prevent fraud, money laundering, and other unlawful activities.
• Legal obligations: To retain information required to meet regulatory obligations.
• Platform Development: To analyze user experience and improve the quality of our services.

4 Data Sharing Policy

Good 111 never sells your personal data to third parties. However, limited data may be shared in certain circumstances:

• Payment Providers: Payment gateways including bKash, Nagad, and Rocket receive only the data needed to complete a transaction. They are required to comply with our security standards.
• Technology Partners: We work with trusted technology companies for server hosting, database management, and analytics services.
• Legal authorities: Data may be disclosed in response to a court order, a lawful request from an investigative authority, or other legal obligations.
• Fraud Prevention: Information about suspicious activity may be shared with industry-standard fraud prevention organizations.

Before sharing data with any third party, we verify that they comply with Good 111's privacy standards and international data protection regulations.

5 Cookies & Tracking Technologies

Good 111's website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions correctly.

• Essential Cookies: Maintaining login sessions and managing security tokens — the platform cannot function properly without these.
• Functional Cookies: Used to remember your language preference, game settings, and layout.
• Analytics Cookies: Anonymous statistics are collected to understand how the platform is being used.
• Security Cookies: Used to detect suspicious logins or bot activity.

We do not use third-party advertising cookies. Good 111's cookies are used solely to improve your experience and maintain platform security.

6 Data Protection Measures

Good 111 has implemented the highest technical and organizational measures to protect your data. Our security framework meets international standards.

• SSL/TLS 256-bit encryption: Every data transmission is fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Third-party experts regularly audit our systems.
• Data Segmentation: Different types of data are stored on separate servers.
• Access controls: Good 111 staff can only access the data required to carry out their specific role.
• Backup Systems: Regular encrypted backups are stored securely.

7 Data Retention Period

Good 111 does not retain your data longer than necessary. Retention periods are defined based on the type of data:

• Account information: For as long as the account is active, and up to 5 years after closure (for legal compliance).
• Transaction Records: 5–7 years in accordance with international financial regulations.
• Gaming History: For as long as the account is active, plus 2 years after closure.
• Log Files & Device Information: Up to 12 months.
• Cookies: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, your data is securely deleted or fully anonymized so you can no longer be identified in any way.

8 Your Rights

Good 111 believes every user should have complete control over their own data. You have the following rights:

9 Protection of Minors

Good 111 strictly prohibits anyone under 18 from using the platform. We never knowingly collect data from minors.

• Age verification is carried out at the time of registration.
• A government-issued ID is required during the KYC process to verify your age.
• If a minor is suspected of having submitted information, the account is immediately suspended and all associated data is deleted.
• If a parent or guardian becomes aware of their child having an account, they can contact us at [email protected].

10 Privacy Policy Updates

Good 111 reserves the right to update this privacy policy when necessary. In the event of changes, we will take the following steps:

• The last updated date on this page will be changed accordingly.
• A notification will be sent to your registered email address for any significant changes.
• Pop-up notifications will be shown when you log in to the platform.
• Continued use of the platform after any changes indicates your acceptance of the updated policy.

Previous versions of the policy are available on request through support.

11 Contact

For any questions, complaints, or to exercise your rights regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 on the platform
• Response time: General requests — 7 business days; urgent privacy matters — 48 hours